Little Jobs, Huge Bills: Nightmare Auto Repairs
Consider these numbers: $1500 for an insignificant scratch on the bodywork; $3500 for a new exhaust valve; at least $150 for a new trunk-release switch cover. These aren't figures from the realm of fantasy, but actual repair expenses that drivers have provided to AOL Autos after having coughed up these amounts for repair jobs that only seemed small. The alternative is to do the job yourself, or buy a new car. That seems extreme, right? So just pay up like a good citizen and suffer in silence, seems to be the mantra.
Stump up for the Bumper
Deana May, at Los Angeles-based AC Auto finishing, is aware of the surprises a store has for even a car brought in with just a minor scratch. According to May, "It's a scary thing -- looks can be deceiving. You can do an estimate on a front bumper then take it off and behind it there's all kinds of damage. Low-profile cars with low-profile tires go over a bump or up a driveway, they don't take an angle, often they need a whole new front end." In addition, problems of these types arrive frequently at her shop. Last month a Lotus driver was billed a sum of $5,400 for his car repairing; however, after verifying the condition she had to agree. She informs about the possible dangers and costs of drivers receiving incorrect quotes for the upkeep with high-performance components, like for an AMG, for a Mercedes or Brabus.
Grilled to perfection
Willy Stroppe, the president of automotive engineering firm Bill Stroppe and Sons in Paramount, California, says that once he had seen a minor damage to the front of a Ford pickup truck turn into a major repair bill. "It looks like the front plastic grille got broken with a light hit, but when we got into it the housing behind the grille was cracked and broken all the way up. Replacing everything from the fenders forward, the headlight vessels, a new front end, it all adds up. In a lot of cases you gotta pull out the radiator. That's not something you can do in a couple hours." Stroppe, who works mainly with Fords, has seen similar problems on a Ford Explorer and the pickups repair bill was more than $1200. "It's not like the old days when everything was steel," he adds. In his nearly half-century of experience in the car business, he has seen a lot of instances where a car whose frame and shell are in good condition but it needs a lot of work on its suspension is bought and sold off to an unwary buyer after doing a shoddy repair work on it. This leads to a gigantic repair bill in the future for the unsuspecting customer when the repair work crumbles.
$150 Cover Up
Mark Essig, a writer in a small town in North Carolina, says he was shocked when a local technician charged him $150 to replace a missing cover for the trunk-release switch in his ten-year-old Mercedes 320 CLK. And while Essig was expecting a reasonably expensive repair bill given that he owned an upscale European make, he was certainly not expecting a $150-add on to a $2,000 repair bill, particularly since it came as an additional cost that was not included in the original estimate. He says: It was part of a $2000 repair bill that included valve cleaning and brake work, and I was so sick to my stomach that I couldn't quibble over $150. Best part was, I didn't ask him to do it. Meanwhile, Michael Russell, an AOL Autos friend who owns a Porsche 944, found out to his dismay that an old-school German car could cost more than he had budgeted for. A $15 exhaust valve replacement eventually cost him $3,500 once labor had been factored in. Essentially, he says, they had to take out the engine to reach the valve, which had burned out, a common failing in older performance vehicles. But without the repair, he says, he had no way of traveling to work.
Air Pressure
It is advised to search out a second opinion, and always review general system reliability as you decide to replace individual parts on older-model cars. Look into this story to know the brutal truth of car repair: I found this to my cost when I took my wife's 1995 Nissan 240SX S-ER to my local mechanic's last week to fix the air conditioning. I'd already taken it into the shop the week before, where they'd diagnosed a leaking gasket that had depressurized the system. So they duly fixed the gasket, re-filled the system with Freon coolant and pressurized it. Bill: $300. Not bad for an AC fix, I thought, until two days later the system again began blowing hot. So it was back into the shop, where they took a second look at it before telling me another seal had broken, this time in a hard-to-reach spot, meaning extra labor. Estimated cost: $800. When I pointed out that the original fix was under warranty, my mechanic agreed but argued that a different component had malfunctioned and therefore the additional repair was not under warranty. Many more attempts at bargaining failed. Result: I'm $300 out of pocket, and my wife has a long, hot summer to look forward to (unless she nabs my car, which is likely).
Chilling Coolant, Hot Cost
Ken Lavacot, of online mechanics 2carpros.com, says its better not to ignore a little steam coming out of your exhaust, which could seem like nothing initially but it can blow into something major and cost you later on. He says: "Coolant is used to cool the engine during normal operation. If coolant is allowed to enter the combustion chamber, the engine will burn the coolant creating white smoke and steam. He says the gasket replacement is among the most expensive solutions. "If the gasket that seals the intake manifold to the cylinder head fails it can allow coolant to enter the intake port and then the combustion chamber. To check for this condition the intake manifold will need to be removed." Most of your money goes in getting to the gasket and reassembling the parts after its replacement. Lavacot says that the engine must be taken apart if nothing is wrong with the gasket and there is coolant in the combustion chamber. He adds: "This can be tricky because it is difficult to tell which is causing the problem. For example: A repair shop has told you the cylinder head is cracked, and as they start disassembly they can discover it was the intake manifold gasket that has failed. It's up to the honesty of the repair shop to alert the customer the repair will be less. Or the opposite can happen. A repair shop has told you your engine has a blown head gasket, once the disassembly is complete they inform you the head gasket is OK, and the cylinder has been pressure checked and is OK. This only leaves the engine block as the failure and must be replaced to repair the problem, and that can be costly."
Silver Scratch, Green Fix
My brother-in-law lent his Jaguar convertible to a family member a couple of years back. But disaster struck when the car was returned with a scratch in the back panel on the driver's side. Big deal, you must be thinking, any decent repair or bodywork shop can polish out a scratch at very low cost, but the Jaguar XK8 has an aluminum shell, which required a costly adhesive to be used to fix the scratch and not allow further damage or warping of the car's monocoque shell. Cost: a whopping $1500. The body shop guy told him that had the scratch been deeper or in another part of the car, the repair bill would have doubled or tripled, which is now increasingly common as more luxury European carmakers, including Audi, Mercedes and BMW, use the aluminum-shell technology (owing to its increased strength and lighter weight). Solution? Get several estimates for the paintwork. Oh, and do not make your Jaguar thus accessible. - 2368
Stump up for the Bumper
Deana May, at Los Angeles-based AC Auto finishing, is aware of the surprises a store has for even a car brought in with just a minor scratch. According to May, "It's a scary thing -- looks can be deceiving. You can do an estimate on a front bumper then take it off and behind it there's all kinds of damage. Low-profile cars with low-profile tires go over a bump or up a driveway, they don't take an angle, often they need a whole new front end." In addition, problems of these types arrive frequently at her shop. Last month a Lotus driver was billed a sum of $5,400 for his car repairing; however, after verifying the condition she had to agree. She informs about the possible dangers and costs of drivers receiving incorrect quotes for the upkeep with high-performance components, like for an AMG, for a Mercedes or Brabus.
Grilled to perfection
Willy Stroppe, the president of automotive engineering firm Bill Stroppe and Sons in Paramount, California, says that once he had seen a minor damage to the front of a Ford pickup truck turn into a major repair bill. "It looks like the front plastic grille got broken with a light hit, but when we got into it the housing behind the grille was cracked and broken all the way up. Replacing everything from the fenders forward, the headlight vessels, a new front end, it all adds up. In a lot of cases you gotta pull out the radiator. That's not something you can do in a couple hours." Stroppe, who works mainly with Fords, has seen similar problems on a Ford Explorer and the pickups repair bill was more than $1200. "It's not like the old days when everything was steel," he adds. In his nearly half-century of experience in the car business, he has seen a lot of instances where a car whose frame and shell are in good condition but it needs a lot of work on its suspension is bought and sold off to an unwary buyer after doing a shoddy repair work on it. This leads to a gigantic repair bill in the future for the unsuspecting customer when the repair work crumbles.
$150 Cover Up
Mark Essig, a writer in a small town in North Carolina, says he was shocked when a local technician charged him $150 to replace a missing cover for the trunk-release switch in his ten-year-old Mercedes 320 CLK. And while Essig was expecting a reasonably expensive repair bill given that he owned an upscale European make, he was certainly not expecting a $150-add on to a $2,000 repair bill, particularly since it came as an additional cost that was not included in the original estimate. He says: It was part of a $2000 repair bill that included valve cleaning and brake work, and I was so sick to my stomach that I couldn't quibble over $150. Best part was, I didn't ask him to do it. Meanwhile, Michael Russell, an AOL Autos friend who owns a Porsche 944, found out to his dismay that an old-school German car could cost more than he had budgeted for. A $15 exhaust valve replacement eventually cost him $3,500 once labor had been factored in. Essentially, he says, they had to take out the engine to reach the valve, which had burned out, a common failing in older performance vehicles. But without the repair, he says, he had no way of traveling to work.
Air Pressure
It is advised to search out a second opinion, and always review general system reliability as you decide to replace individual parts on older-model cars. Look into this story to know the brutal truth of car repair: I found this to my cost when I took my wife's 1995 Nissan 240SX S-ER to my local mechanic's last week to fix the air conditioning. I'd already taken it into the shop the week before, where they'd diagnosed a leaking gasket that had depressurized the system. So they duly fixed the gasket, re-filled the system with Freon coolant and pressurized it. Bill: $300. Not bad for an AC fix, I thought, until two days later the system again began blowing hot. So it was back into the shop, where they took a second look at it before telling me another seal had broken, this time in a hard-to-reach spot, meaning extra labor. Estimated cost: $800. When I pointed out that the original fix was under warranty, my mechanic agreed but argued that a different component had malfunctioned and therefore the additional repair was not under warranty. Many more attempts at bargaining failed. Result: I'm $300 out of pocket, and my wife has a long, hot summer to look forward to (unless she nabs my car, which is likely).
Chilling Coolant, Hot Cost
Ken Lavacot, of online mechanics 2carpros.com, says its better not to ignore a little steam coming out of your exhaust, which could seem like nothing initially but it can blow into something major and cost you later on. He says: "Coolant is used to cool the engine during normal operation. If coolant is allowed to enter the combustion chamber, the engine will burn the coolant creating white smoke and steam. He says the gasket replacement is among the most expensive solutions. "If the gasket that seals the intake manifold to the cylinder head fails it can allow coolant to enter the intake port and then the combustion chamber. To check for this condition the intake manifold will need to be removed." Most of your money goes in getting to the gasket and reassembling the parts after its replacement. Lavacot says that the engine must be taken apart if nothing is wrong with the gasket and there is coolant in the combustion chamber. He adds: "This can be tricky because it is difficult to tell which is causing the problem. For example: A repair shop has told you the cylinder head is cracked, and as they start disassembly they can discover it was the intake manifold gasket that has failed. It's up to the honesty of the repair shop to alert the customer the repair will be less. Or the opposite can happen. A repair shop has told you your engine has a blown head gasket, once the disassembly is complete they inform you the head gasket is OK, and the cylinder has been pressure checked and is OK. This only leaves the engine block as the failure and must be replaced to repair the problem, and that can be costly."
Silver Scratch, Green Fix
My brother-in-law lent his Jaguar convertible to a family member a couple of years back. But disaster struck when the car was returned with a scratch in the back panel on the driver's side. Big deal, you must be thinking, any decent repair or bodywork shop can polish out a scratch at very low cost, but the Jaguar XK8 has an aluminum shell, which required a costly adhesive to be used to fix the scratch and not allow further damage or warping of the car's monocoque shell. Cost: a whopping $1500. The body shop guy told him that had the scratch been deeper or in another part of the car, the repair bill would have doubled or tripled, which is now increasingly common as more luxury European carmakers, including Audi, Mercedes and BMW, use the aluminum-shell technology (owing to its increased strength and lighter weight). Solution? Get several estimates for the paintwork. Oh, and do not make your Jaguar thus accessible. - 2368
About the Author:
Rand Stuck is a BMW certified technician with over 12 years of experience. Rand is the manager of the online parts department of a BMW parts retailer. You can find additional information on car repair and BMW parts at AutoWerks.
posted by Frank Potter at 1:35 AM
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